Question 1

Can I make a reservation?

Accepted Answer

We are very sorry, but Kumonocha Cafe does not accept reservations, and customers will be seated on a first come, first served basis.*Reservations can only be made for the afternoon tea set at the Shijo Kawaramachi store.If you are interested, please call the Shijo Kawaramachi store* (075-365-1110).The last reservation time is 6:00 PM the day before.

Question 2

Which stores sell Kumo no Mousse?

Accepted Answer

Available at all Kumo no Cha Cafe locations.As quantities are limited, we apologize if they are sold out.

Question 3

Is the Rainbow Cloud set a regular product?

Accepted Answer

The Rainbow Cloud Set is a seasonal product.

Question 4

Can I purchase souvenirs online?

Accepted Answer

We are very sorry, but souvenirs are only sold in our store.

Question 5

At which stores are canelés sold? Can they be taken out?

Accepted Answer

Available for purchase at Teramachi Kyogoku store, Shijo Kawaramachi store, and Gosho store.

Question 6

Can I bring pets into the store?

Accepted Answer

Terrace seats are available at Teramachi Kyogoku store and Gosho store (3rd floor terrace seats).Please note that there are also general customers, so please be mindful of your manners.・Please make sure your pet is wearing a harness and lead to prevent escapes and unexpected injuries.・Please wear a manners belt and use a cafe mat inside the store .Please note that we cannot take any responsibility for any troubles between pets or accidents that occur within the store.